Specials: Fireside 49 Mike Redbord tells me how to show the actual value to the business in providing support to those users of your product or service who are on free or unpaid plans.
We're creating a new home for Customer Support Leaders. Please bear with us while we're building.
Charlotte Ward •
249: Fireside with Mike Redbord
About this episode
Mike Redbord
Transcript
Charlotte Ward: 0:13
Hello and welcome to episode 249 of the Customer Support Leaders Podcast. I'm Charlotte Ward. Today, Mike Redboard talks about the importance of supporting your free users. I'd like to welcome to the podcast today, Mike Redboard. Mike, it's been a little while. I'm gonna give you an opportunity to catch us all up on where you are and what you're doing nowadays. But thanks so much for joining me and welcome back.
Mike Redbord: 0:46
Thank you, Charlotte. Thrilled to be back here. Uh hi everyone. Mike Redboard, uh running customer success at
A little disclaimer about the podcast, blog interviews, and articles on this site: the views, thoughts, and opinions expressed in the text and podcast belong solely to the author or interviewee, and not necessarily to any employer, organization, committee or other group or individual.